Contact Us

NHS Brent
Wembley Centre for Health & Care
116 Chaplin Road
Wembley HA0 4UZ

Switchboard: 020 8795 6000

Patient Advice and Liaison Service

The Patient Advice and Liaison Service (PALS) team for Brent and Harrow is there to help you with information or issues about local NHS services.

PALS can help you find local health services, resolve problems when they arise and, if necessary, assist you in accessing the NHS complaints system. The team is also happy to receive comments, compliments and suggestions about NHS local services. Any information supplied will be treated as confidential.

020 8795 6771/6754 

Patient Advice and Liaison Service (PALS)
Wembley Centre for Health & Care
116 Chaplin Road
HA0 4UZ.


Media enquiries are managed for Brent by NHS North West London.

Phone 020 3350 4224 or email


Freedom of Information requests

NHS North West London administers Freedom of Information requests on behalf of NHS Brent.

Before you submit a request please check whether the information you need is already available in our
NHS North West London publications, Shaping a Healthier Future or CCG publications libraries.

Requests must detail which NHS organisation or borough they relate to and be made in writing to


Freedom of Information Officer

NHS North West London

5th Floor

15 Marylebone Road

London NW1 5JD

We will respond to your request within 20 working days. For more information about Freedom of Information requests, exceptions and timings please see the Information Commissioners Office FAQs