Welcome to NHS Westminster (Primary Care Trust)
NHS Westminster
15 Marylebone Road
London
NW1 5JD
Switchboard: 020 7150 8000
Patient Advice and Liaison Service (PALS)
The Patient Advice and Liaison Service (PALS) team is there to help you with information or issues about local NHS services.
PALS can help you find local health services, resolve problems when they arise and, if necessary, assist you in accessing the NHS complaints system. The team is also happy to receive comments, compliments and suggestions about NHS local services. Any information supplied will be treated as confidential.
Email pals@inwl.nhs.uk or phone 0800 587 8818.
If you have a complaint, in the first instance you should see if PALS can help resolve your issue. Alternatively, you can access the complaints system directly by emailing complaintsteam@inwl.nhs.uk.
Media (not for general enquiries)
Media enquiries are managed by NHS North West London.
During working hours, (9am to 5:00pm, Monday to Friday) 020 3350 4224
For urgent out of hours media enquiries only, please call 07824 609 629
Email media@nw.london.nhs.uk.
Freedom of Information requests
Freedom of Information requests are managed by NHS North West London. Requests should be made by email to foi@nw.london.nhs.uk, or by writing to:
Freedom of Information Officer
NHS North West London
Southside
105 Victoria Street
London
SW1E 6QT
Before you submit a request, you should check the publications section to see whether the information you need is already available.